Hospice Handoffs for Home Health Agencies
When your patient declines toward hospice, the handoff decides how the family remembers your agency. We make it fast, seamless, and kind.
FOR YOUR PATIENTS
A Transition That Doesn't Feel Like One
Your nurses see the moment coming before anyone: declining despite good care, goals shifting from recovery to comfort, a family starting to ask different questions. When that moment arrives, one call moves everything. We respond within thirty minutes, any hour of any night, and admission often completes the same day, with the first visit within an hour of signed consent.
For the family, nothing lurches. Care continues in the same home, the transition is explained in plain words, and the team that takes over is built to be unhurried: nurses at about half the typical hospice caseload, the same faces visit after visit. The last thing your agency did for them was hand them to people who treat them well, and families remember that.
FOR YOUR PATIENTS
Why Agencies Keep Our Number
A Soft Landing
Half the typical caseload per nurse means your patient lands somewhere with time.
30-Minute Response
Nights and weekends included, on every referral.
Same-Day Admission
When clinicals, consents, and family are ready, care starts today.
It Runs Both Ways
When a caller isn't hospice-appropriate yet, home health is often the answer, and we say so.
The Family Stays Supported
Chaplain, social worker, and bereavement care for the year after.
LOGISTICS
How to Send a Referral
Call the referral line or fax the packet: recent clinicals, medication list, and the family's point of contact. We take it from there, benefits verification, physician orders, consents, and we keep your team informed through admission. If a question needs a clinical answer first, our administrator reviews personally, and you'll hear back the same day.
WHAT FAMILIES TELL US
Families Who Were Exactly Where You Are
"AIP took great care of my father.
Mr. Saleem Barakat was extremely professional and was available 24 hours a day to answer my questions.
I am greatful to the entire AIP team."
Scott Rose
“I don’t even know how to start. My father was in a nursing home for about 6 month, his last days before he passed we went to the nursing home and noticed it was time to go home, he was ready to rest and I promised him he will be home when that happened."
Yesenia Miller
“My relationship with the caring team is very new as I have been sole caretaker since we both got out of hospital in February with great support from my daughter and lifelong friends, neighbors and large family."
Jessica Inocencio
40+ Years
Of family experience in senior care.
HALF
The patient load of a typical hospice nurse.
30 MIN
Our response goal on every new call, any hour, any night.
Any Hour
A live person on every call, nights and weekends.
WHO PICKS UP
The People Behind the Referral Line
JM Martin reviews every admission personally. Saleem Barakat answers the referral line himself, nights included. When you send a patient, you know exactly who has them.
COMMON QUESTIONS FROM REFERRING TEAMS
Frequently Asked Questions
Straight answers for the people who send patients. For anything else, the referral line answers any hour.
How fast does AIP respond to referrals?
AIP responds to every referral within 30 minutes, any hour of any night. Admission completes the same day when clinicals and consents are ready, and the first visit happens within one hour of signed consent.
How do I send a referral to AIP?
Referrals reach AIP through CarePort, by fax, or on the referral line. Send recent clinicals, a medication list, and the family's point of contact; AIP handles benefits verification, consents, and physician orders from there.
Can AIP provide GIP (inpatient) care?
Yes. AIP holds a standing GIP contract with the Methodist Hospital System, with credentialed physicians writing orders in-system, so inpatient-level hospice can begin without a contract scramble.
Is AIP VA-contracted?
Yes. AIP is one of a small number of VA-contracted hospices in San Antonio, and also holds contracts with VA-contracted nursing homes in the area.
What if my patient isn't hospice-appropriate yet?
AIP says so, plainly. If a patient isn't yet hospice-appropriate, we'll tell you and the family what we're seeing, and when home health is the better fit for now, we'll say that too.
START WITH A CALL
The Next Step Is Just a Conversation
Call whenever you're ready, tonight included. Ask anything, and you'll talk to a person who knows hospice inside and out. By the time you hang up, you'll know your next step.